Student Services

Welcome to 91��

ben@jaminfrog.com — Fri, 10 Aug 2018 11:31:36 +0000

Welcome to 91��

Whenever you are ready to get started on your educational goals, 91�� is here for you! We have new classes starting at least every eight weeks – so there is no need to wait for the next full semester to sign up.

Applying is Easy

Have you already applied to 91��?

If not, please go to /apply to apply online!

Need Assistance? 903-434-8100

Before new students may register for classes they will need to make an appointment with an advisor.

Schedule a call or video conference

In order to setup an appointment, you will need to select two days and two times. This will allow us to setup an appointment with you, even if we are unavailable for your first choice.
Select the format in which your meeting would take plage. (i.e. Face to face, Phone, Zoom, Microsoft Teams).
Once you submit your the form, our advisors will give you a phone call to confirm the day, time and format that you selected. If, for some reason you're unable to attend the meeting, we ask that you notify us as soon as possible.

Need further assistance please contact:
Advising/Registration
Phone #: 903-434-8190
Email: advising@ntcc.edu

ben@jaminfrog.com Fri, 08/10/2018 - 6:31 am

Student Services

Student Resources

spitts@ntcc.edu — Wed, 18 Jul 2018 21:11:33 +0000

Student Resources

Student Services
Eagle Assist
Care Center
Counseling & Wellness Center
Computer Services
Grading Policy
Student Handbook – The 91�� Student Handbook is also available in the myEagle Portal.
Emergency Manual
Bacterial Meningitis Information
Student Complaint Form
Disciplinary Penalty Appeal Form
Complaint Resolution Chart
Transcript Requests
Tutoring
Athletic Handbook

spitts@ntcc.edu Wed, 07/18/2018 - 4:11 pm

Student Services

myEagle Orientation

spitts@ntcc.edu — Wed, 09 May 2018 20:49:28 +0000

myEagle Orientation

Who is required to complete orientation?
All transfer students who have earned LESS than 12 credit hours and all first time college students are required to complete orientation. If you took dual credit courses before high school graduation, you are still required to complete orientation upon graduation.

All Northeast students have access to orientation and are highly encouraged to review it, but only those who fit the categories listed above are required to complete orientation to finish their admissions process.

When must orientation be completed?
Students have until the END of their first semester to complete orientation.

What happens if orientation isn't completed?
Students who don't complete orientation by the end of their first semester will have a hold placed on their account and will not be allowed to register for future classes.

How to Navigate MyEagle Online Orientation:

Click on the following link: https://orientation.ntcc.edu

In order to receive credit for completing orientation, be sure to log in using your student portal information.

The naming format for your login is first initial + last name + last 3 digits of your Social Security Number (SSN).

Do NOT follow that with @ntcc.edu.
Do NOT include any special characters (commas, apostrophes, hyphens (-).

NOTE: If you did not supply a social security number on your admissions application, you will need to use the last 3 digits of your birth year.

The password is set to your date of birth (DOB) in an 8-digit format, mmddyyyy. If you experience and technical difficulties with orientation, log out and then log back in. Orientation will pick up where you left off.

Orientation works best when using Google Chrome.

Direct Deposit Designation

91�� is required to collect a student refund account choice from all students. Student refunds may result from financial aid that exceeds expenses, dropping/withdrawing from class and/or overpayments. Your designation must be completed electronically.

Direct Deposit Designation

spitts@ntcc.edu Wed, 05/09/2018 - 3:49 pm

Student Services

Branham, Zachariah

mrussell@ntcc.edu — Mon, 14 Oct 2024 15:00:46 +0000

Branham, Zachariah mrussell@ntcc.edu Mon, 10/14/2024 - 10:00 am

Zachariah

Branham

College Navigator

Student Services

zbranham@ntcc.edu

Director of Student Development

mrussell@ntcc.edu — Mon, 07 Oct 2024 19:46:27 +0000

Director of Student Development

Job Classification

Staff

Job Status

Full Time

mrussell@ntcc.edu Mon, 10/07/2024 - 2:46 pm

Description of Job Duties

Develop, schedule, and coordinate college-wide student activities, including multicultural activities, and ensure that the schedule is flexible in meeting the needs of various groups and programs of the College.
Plan, organize, implement, and evaluate co-curricular learning activities in collaboration with the faculty.
Promote the organization of student clubs related to fields of study; provide general oversight; work with the club advisors to develop and implement leadership training opportunities and serve as a resource for students and the faculty advisors.
Monitor student organization compliance with institutional policies and civil laws.
Utilize the student life module in the 91�� portal.
Develop and monitor institutional student activity calendar.
Serve as the sponsor of and mentor for the Student Government Association (SGA) and oversee the annual SGA student elections.
Assist with supervising student conduct and activities in the Student Union Building (SUB); maintain all game room equipment as well as the basketball court and volleyball area
Serve as the contact person for all vending machines located in the student union building, including handling returns for lost money.
Assist with coordination of the summer bridge programs with Title V (Summer Success), outreach services, and other on- and off-campus entities, including Eagle Orientations for New Students.
Assist with developing and managing the student activities budgets.
Work with the Public Information/Marketing department, the webmaster, and student newspaper in maintaining an up-to-date calendar of student activities and events and in disseminating information to appropriate personnel via print, e-mail, website, the marquee, and/or other means of communication.
Assist in the preparation of brochures, student handbooks, and catalog information.
Coordinate on-campus visitation by university and military recruiters and coordinate campus tours for prospective students and others.
Collaborate with other student services staff to conduct special recruitment and follow up programs for prospective students.
Recruit, train, supervise and evaluate Student Ambassadors, student workers, and student volunteers to assist with various campus activities, including campus tours, graduation, the annual Scare Affair, and recreational and intramural sports.
Assist the athletic department by promoting athletic events on campus.
Coordinate and collaborate with the Housing Director in planning and implementing activities for students living on campus. Maintain knowledge of housing rules and regulations.
Support the college’s strategic planning initiatives.
Use appropriate means (e.g., surveys, focus groups, observations) to evaluate the overall effectiveness of student programming, and use results for continuous improvement.
Perform other duties as assigned.

Experience and Other Qualifications Required

Bachelor's Degree and prior related experience required
Master's Degree preferred
Ability to establish and maintain effective relationships with students, faculty, and staff;
Is a good problem-solver, planner, organizer, and delegator of responsibility
Is computer proficient
Good verbal and written communication skills
Thinks creatively and is able to lead and manage change
Willing to work beyond the call of duty to see students succeed.

Additional Essential Position Functions

May exceed 40 hours per week on a consistent basis, including evenings and weekends.
Visible and available on campus during the standard 40 hour work week.
Available as necessary via phone, email and text including evenings and weekends.
Demonstrate enthusiasm and pride in all aspects of student life programming and activities.

Posting Open

jobapplication_url

Apply Now >>

Henry, Ronda

mrussell@ntcc.edu — Thu, 26 Sep 2024 14:05:34 +0000

Henry, Ronda mrussell@ntcc.edu Thu, 09/26/2024 - 9:05 am

Ronda

Henry

Counselor Intern

Student Services

rhenry@ntcc.edu

Financial Aid/Veterans Specialist

mrussell@ntcc.edu — Thu, 12 Sep 2024 21:29:12 +0000

Financial Aid/Veterans Specialist

Job Classification

Staff

Job Status

Full Time

mrussell@ntcc.edu Thu, 09/12/2024 - 4:29 pm

Description of Job Duties:

Assist with awarding financial aid and related reconciliation activities.
Facilitate students' seamless enrollment by offering comprehensive assistance throughout the entire process, including admissions, document requirements, financial aid, and more.
Serve as the primary point of contact for veteran seeking educational benefits and oversee the certification process.
Address inquiries and provide guidance on registration, FERPA permissions, orientation, degree audits, and advisement referrals, as well as Online enrollment activities
Handle payment processing for all charges and support students in understanding payment plans and interpreting account statements.
Efficiently distribute student IDs and parking stickers, and proficiently manage incoming calls at the switchboard and within the department.
Always prioritize delivering an exceptional and personalized customer service experience to students.

Experience and Other Qualifications Required:

Bachelors Degree Required
Basic computer and software skills (including Microsoft Word, Excel, PowerPoint, etc.) required
Experience in financial aid administration and knowledge of federal, state, and institutional financial aid programs and familiarity with veterans' educational benefits is highly desired.
This position is a multifaceted role that leads a team dedicated to providing comprehensive support to students in the areas of financial aid, veterans' benefits, and broader student services.
The position is responsible for delivering exceptional customer service to a diverse range of individuals, including students, guests, faculty, and staff within the college's student services center.
This role demands a deep understanding of customer service principles and practices, along with demonstrated leadership skills.

Posting Open

jobapplication_url

Apply Now >>

College Navigator

mrussell@ntcc.edu — Tue, 10 Sep 2024 17:24:34 +0000

College Navigator

Job Classification

Staff

Job Status

Full Time

mrussell@ntcc.edu Tue, 09/10/2024 - 12:24 pm

Description of Job Duties:

Provide academic advising, coaching, mentoring and support to high-need, at risk students.
Maintain a caseload of assigned students and deliver consistent monitoring, evaluating and reporting on students' academic progress.
Engage and support high-need students with a casemanagement model based on holistic interventions.
Collect information from faculty and staff regarding student academic concerns in real-time.
Work proactively with students to direct them to interventions. Encourage and advocate for students.
Maintain clearly written and comprehensive notes and data on students in electronic files.

Experience and Other Qualifications Required:

Bachelor's Degree Required
Experience with Microsoft Office and other electronic management tools required

Posting Open

jobapplication_url

Apply Now >>

Fuentes, Fatima

mrussell@ntcc.edu — Mon, 26 Aug 2024 15:50:57 +0000

Fuentes, Fatima mrussell@ntcc.edu Mon, 08/26/2024 - 10:50 am

Fatima

Fuentes

Student Services Specialist

Student Services

903-434-8111

ffuentes@ntcc.edu

Student Services Specialist

cwells@ntcc.edu — Wed, 07 Aug 2024 21:26:10 +0000

Student Services Specialist

Job Classification

Staff

Job Status

Full Time

cwells@ntcc.edu Wed, 08/07/2024 - 4:26 pm

The Student Services Specialist is responsible for delivering exceptional customer service to a diverse range of individuals, including students, guests, faculty, and staff within the college's student services center. This role demands a deep understanding of customer service principles and practices, along with excellent interpersonal, decision-making and exceptional planning and organizational skills.

MAJOR RESPONSIBILITIES

Facilitate students' seamless enrollment by offering comprehensive assistance throughout the entire process, including admissions, document requirements, financial aid, and more.
Address inquiries and provide guidance on registration, orientation, degree audits, and advisement referrals, as well as online enrollment activities.
Skillfully manage tasks related to transcript requests, updating personal information, scheduling changes, withdrawal processes, insurance verifications, and FERPA form submissions.
Handle payment processing for all charges and support students in understanding payment plans and interpreting account statements.
Efficiently distribute Student IDs and parking stickers, and proficiently manage incoming calls at the switchboard and within the department.
Always prioritize delivering an exceptional and personalized customer service experience to students.

QUALIFICATIONS

Knowledge and Skill Requirements:

Minimum 2 years related experience in student services or related field
Strong communication skills, both verbal and written are required
Strong organizational and problem-solving skills required
Ability to maintain and foster strong relationships with state agencies and local educational institutions
Strong working knowledge of a student information system and knowledge of microcomputer/software applications

Education/Experience Requirements

Bilingual Preferred
Bachelor’s Degree Preferred

Posting Open

Off

jobapplication_url

Apply Now >>>

Minimum Salary

Varies

Student Services

Welcome to 91�����

Applying is Easy

Student Services

Student Resources

Student Services

myEagle Orientation

How to Navigate MyEagle Online Orientation:

NOTE: If you did not supply a social security number on your admissions application, you will need to use the last 3 digits of your birth year.

Direct Deposit Designation

Student Services

Branham, Zachariah

Director of Student Development

Description of Job Duties

Experience and Other Qualifications Required

Additional Essential Position Functions

Henry, Ronda

Financial Aid/Veterans Specialist

Description of Job Duties:

Experience and Other Qualifications Required:

College Navigator

Description of Job Duties:

Experience and Other Qualifications Required:

Fuentes, Fatima

Student Services Specialist

MAJOR RESPONSIBILITIES

QUALIFICATIONS

Knowledge and Skill Requirements:

Education/Experience Requirements

Welcome to 91��